FAQ's

Returns & Exchanges: We do not offer any returns or exchanges on goods purchased.

Shipping: We currently ship across Canada. When your package is mailed, we’ll email you a confirmation and tracking number. To track your package, visit https://www.canadapost.ca/trackweb/en. Shipping costs are a flat rate based on Canada Post’s shipping fees.

How long does it take for my order to ship? Your order will be processed within 5-7 business days. If the item you would like to order is no longer in stock, it will take 6-10 weeks to process and ship.

What forms of payment do you accept? We accept Visa, Mastercard, American Express, and Discover via Square.

For any further questions, please contact us at info@pinkpearlcanada.org and we’ll be happy to assist you with your purchase.